Our Invitation to Partnership
Lexy
The TLIC team created this Engagement Session Guide just for you! It's filled with tips and tricks to make your session as successful as possible. From what to wear to what to bring, this guide has you covered every step of the way. I found it incredibly helpful, and I'm sure you will too!
What You're Getting Into
Stressless
Planning
Your Best
Day Ever
Reliving it
Forever
What's In it
Planning
From booking to your wedding day, we're committed to clear communication and capturing your unique vision with personalized care.
Celebrating
Our friendly, professional team hypes you up while capturing every moment with artistry. We make sure your day runs smoothly and tells your perfect story.
Reliving
You get to immerse yourself into each unforgettable memory from your wedding, with the TLIC touch of love and creativity.
How We All Stay Friends?
Open Communication
If at any point you have concerns or feel like something isn't going the way you imagined, please let us know as soon as possible. We're here to listen, collaborate, and make adjustments where necessary. We believe that many conflicts can be avoided with early and honest communication.
Creative Differences
We know that you chose us for our unique style, and we're confident that you'll love the results. But if there's a part of your wedding photos or videos that doesn't quite match your vision, don't worry! We offer one free round of edits so you can make changes and ensure the final product feels just right. And if you'd like further adjustments, we're happy to provide additional edits for a small fee.
What If Something Big Goes Wrong?
Though it's rare, if something doesn't go as planned, we're committed to making it right. Here's how:
Step 1: Let's Talk – Share any concerns, and we'll work together to address them.
Step 2: We Find a Solution – Whether it's timeline adjustments or extra edits, we'll make sure you're happy with the result.
Step 3: Staying Friendly – No matter what, we'll always aim for a positive outcome and keep the good vibes going.
Peace of Mind
With our process in place, you can rest easy knowing that we're here to make things right if needed. Our main focus is to make your wedding experience one of the best moments of your life, and we're committed to making sure you walk away with beautiful memories and a smile.
Why Choose TLIC?
Lexy
From the moment I connected with TLIC team, they made everything feel so effortless and fun. If you want your engagement session to be truly special, book a call with them. Trust me, you'll love every moment!
Personalized Attention
We're all in for you: On your wedding day, you have our full attention. We're committed to capturing your special moments without distractions.
Creative Expertise
Beautiful memories, your way: We'll take time to understand your vision and blend it with our expertise to capture your day perfectly.
Safe and Secure Storage
Your memories are safe: Your memories are stored securely for a year with easy online access. Need more time? Extended storage is available for extra peace of mind.
Easy Payments
Flexible payment options: Pay online, by check, or through whatever method is easiest for you. We keep it simple.
Caring Support on Your Wedding Day
We're part of your team: We're part of your team, making your day run smoothly and ensuring you feel comfortable. We kindly ask for a meal to keep our team energized.
Flexibility with Changes
We get that plans change: Need to reschedule? No problem. We'll work with you to find a new date if we're available, though a small fee may apply.
How We Protect You (and Ourselves)
Exclusive Service, Just for You
Our full focus is on you: By hiring us exclusively, you ensure that we can give our best work without distractions from other vendors, delivering exceptional results tailored specifically to your needs.
Creative Control
Trust our vision: We have years of experience, and we'll use our expertise to capture your day beautifully. While we love hearing your ideas, trust us to bring our creative flair to the final product.
Peace of Mind with Liability Limits
In rare cases where things go wrong: If something happens beyond our control, this clause protects both of us from overwhelming legal or financial issues. It sets a clear path to resolving any problems.
Handling the Unexpected
If something big happens (like a natural disaster): Our contract makes sure neither you nor we are left stuck if unexpected events occur. This keeps things fair and protects us both.
Cancellations and Rescheduling
Fairness for both sides: If plans change, our cancellation and rescheduling policies make sure we're both protected. We want to be as flexible as possible, while also covering the time and resources we've set aside for your day.
Safe and Positive Environment
We're committed to a great working relationship: We'll always make sure you feel comfortable and safe, and we ask the same for our team. If anything threatens that, we reserve the right to step away for everyone's wellbeing.
Access to Your Memories
Your photos and videos are yours to enjoy: You can use your media for personal projects and social media, while we retain the copyright for professional purposes. This keeps things fair and lets us share the amazing work we did for you!
Wedding Client / Person of Purchase
TLIC LLC
Client + Vendor
Services Purchased from DIY Package Builder on mytlic.com
Client wishes to hire Vendor TLIC Media LLC to provide services relating to Client's wedding as detailed in this Agreement. Vendor has agreed to provide such services according to the terms of this Agreement.
Services
The vendor TLIC LLC shall provide the client with the services outlined in the purchase agreement. A detailed record of purchases is kept in the client file. This agreement honors the communication between vendor TLIC LLC and the Client. The agreement covers the final purchase agreement.
Location and delivery of services
The vendor TLIC LLC shall deliver services to the client at the location provided in the introduction form filled out by the client. Delivery of Services: The vendor TLIC LLC will provide all services within 90 days after the wedding/event unless otherwise specified in this Agreement. When the provided services are tied to the number of guests the client has set to attend the client's wedding or another event, the client agrees to notify vendor TLIC LLC with an accurate guest count 30 days before the event.
Cost, fees, and payment
All associated costs, fees, and payments outlined in the purchase agreement from mytlic.com are legally binding. Payment must be made according to the payment schedule provided during the purchase agreement online or in print. Dissatisfaction with the Vendor's aesthetic, judgment or artistic ability is invalid for termination of this agreement or request of any monies returned.
Exclusivity
The client understands and agrees that he or she has hired the Vendor TLIC LLC exclusive of any other service provider. To provide a high level of satisfaction and quality of service, no other service providers, other than any assistant or third party that Vendor hires to complete the services outlined in this agreement, are permitted to provide the same or similar services or products, paid or unpaid, at the locations and dates specified in this agreement. Infringement of this exclusivity agreement will nullify any refund due to missing or incomplete footage.
Copyright Ownership
If any copyrighted work(s) are created as a result of the services provided by vendor TLIC LLC under this agreement, the vendor TLIC LLC owns all copyrights in all work(s) it creates or produces according to federal copyright law (Title 17, chapter 2, section 201-02 of the United States Code), whether registered or unregistered. All products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by Vendor TLIC LLC and may be used in the reasonable course of Vendor's business.
Permitted Uses of Product(s)
Vendor TLIC LLC grants to Client a non-exclusive license of the product(s) produced with and for Client for personal use only so long as the client provides vendor TLIC LLC with attribution each time the client uses the vendor's property. Personal use includes but is not limited to, use within the following contexts:
In videos on the Client's personal social media pages or profiles; or
In personal creations, such as a slideshow or personal gift; or
In personal communications, such as a family newsletter, email, or holiday card.
Style
The client has spent a satisfactory amount of time reviewing the Vendor's work and has a reasonable expectation that Vendor TLIC LLC will perform the services in a similar manner and style unless otherwise specified in this agreement.
Consistency
The vendor TLIC LLC will use reasonable efforts to ensure the client's desired services are produced in a style and manner consistent with the vendor's TLIC LLC current portfolio and will try to incorporate any reasonable suggestion made by the client. However, the client understands and agrees that:
Every client and wedding is different, with different tastes, budgets, and needs;
Videography & Photography services are often a subjective art and TLIC has a unique vision, with an ever-evolving style and technique;
The vendor TLIC will use its artistic judgment when providing services for the client, which may not include strict adherence to the client's suggestions;
Although Vendor TLIC will use reasonable efforts to incorporate the client's suggestions and desires when providing the Client with the services, TLIC shall have the final say regarding the aesthetic judgment and artistic quality of the service.
Maximum Damages
The client agrees that the maximum amount of damages he or she is entitled to in any claim relating to this agreement or services provided in this agreement is not to exceed the total cost of services provided by the Vendor TLIC LLC.
Loss of Product
If any or all product(s) are lost, such as damage to or loss of a component of the product necessary for final delivery, the vendor TLIC LLC shall refund the client a pro-rated portion of the total cost based on the amount of services that were completed/provided against the amount of services that were agreed to be completed/provided.
Cancellation
If the client desires to cancel services or if it becomes impossible for Vendor TLIC LLC to render services due to the fault of the client or parties related to the client, such as failure of the wedding/event to occur.
Vendor TLIC LLC has no obligation to attempt to re-book or reschedule services if the client cancels services on the agreed-upon date outlined in the purchase agreement.
Vendor TLIC LLC will not be obligated to refund any amount the client has previously paid toward the total cost.
The client is not relieved of any payment obligations for canceled services.
No-Show Client
If a client or parties related to the client are no-shows at a Wedding/Event and it becomes impossible for Vendor TLIC LLC to render services due to the fault of the client or parties related to the client, such as failure of the wedding/event to occur. Vendor TLIC LLC has no obligation to attempt to re-book or reschedule services.
Vendor TLIC LLC will not be obligated to refund any amount the client has previously paid toward the total cost.
The client is not relieved of any payment obligations for services.
If Vendor TLIC LLC is unable to perform services, cancels services, or is a no-show, the client shall be issued a full refund.
Rescheduling of Services
Vendor TLIC LLC has no obligation to attempt to re-book or reschedule services. If the client desires to reschedule services outside the agreed-upon date outlined in the purchase agreement. Rescheduling can occur if Vendor TLIC LLC has open availability. But there will be a minimum 15% charge added for the rescheduling if it becomes impossible for Vendor TLIC LLC to render services due to the rescheduling of the client. Vendor TLIC LLC will not be obligated to refund any amount the client has previously paid toward the total cost. The client is not relieved of any payment obligations for canceled Services.
Failure of one or more essential parties to show up to the Wedding/Event on time
If the Wedding/Event goes over the agreed-upon timeline outlined in the purchase agreement due to the fault of the client or parties related to the client there will be additional fees added based on the extra amount of time needed.
Notwithstanding the above, either party may choose to be excused of any further performance obligations in the event of a disastrous occurrence outside the control of either party, such as, but not limited to:
A natural disaster (fires, explosions, earthquakes, hurricanes, flooding, storms, or infestation); or
War, Invasion, Act of Foreign Enemies, Embargo, or other Hostility (whether declared or not); or
Any hazardous situation created outside the control of either party such as a riot, disorder, nuclear leak or explosion, or act or threat of terrorism.
Failure to perform services. In the event vendor TLIC LLC cannot or will not perform its obligations in any or all parts of this agreement, it (or a responsible party) will:
Immediately give notice to the client via the notice provisions detailed in this agreement.
Issue a refund or credit based on a reasonably accurate percentage of services rendered.
Excuse the client of any further performance and/or payment obligations in this agreement.
Event
The Client(s) expressly agree(s) to provide Vendor TLIC and Vendor's staff with safe and appropriate working conditions. In the event of circumstances deemed by either Vendor TLIC LLC or a bystander to present a threat or implied threat of injury or harm to Vendor TLIC LLC staff or equipment, the Vendor TLIC LLC reserves the right to cancel all services remaining under this agreement and leave the event. If the Vendor TLIC LLC is forced to leave the event early due to any offending behavior. In that case, the client(s) expressly agree to relieve and hold Vendor TLIC LLC harmless as a result of incomplete event coverage, or for a lapse in the quality of the Vendor TLIC LLC work. The Client(s) shall be responsible for payment in full.
Non-event
The Client(s) expressly agree(s) to provide Vendor TLIC LLC and staff with a safe and appropriate professional relationship. In the event of circumstances deemed to present a threat or implied threat of injury or unprofessional, harassing language or behavior to Vendor TLIC LLC staff, Vendor TLIC LLC will make reasonable efforts to notify the Client(s). If the Client(s) is/can respond to the threatening situation immediately. Vendor TLIC LLC shall attempt to resume work under the original terms of this Agreement. If the inappropriate behavior continues, the Client(s) will agree to relieve and hold Vendor TLIC LLC harmless due to incomplete services under this agreement, or for a lapse in the quality of Vendor TLIC's work. The client(s) shall be responsible for payment in full, regardless of whether the situation is resolved or whether Vendor TLIC LLC resumes work detailed in this agreement.
Vendor Meals and Breaks
The Client(s) expressly agree(s) to provide Vendor TLIC LLC and its staff with a meal(s) comparable to the catered guest's meal at a suitable time during the event. If the Client fails to provide the agreed-upon meals or has not made other agreed-upon arrangements with TLIC and Vendor TLIC LLC is forced to leave the event early or during its course the Client(s) expressly agree to relieve and hold Vendor TLIC LLC harmless as a result of incomplete event coverage, or for a lapse in the quality of the Vendor TLIC LLC work. The Client(s) shall remain responsible for payment in full.
Governing Law
This Agreement shall be governed by and construed following the laws of Maryland.
Merger
This agreement constitutes the final, exclusive agreement between the parties relating to the wedding/event and services contained in this agreement. All earlier and contemporaneous negotiations and agreements between the parties on the matters contained in this agreement are expressly merged into and superseded by this agreement.
Severability
If any portion of this agreement is deemed to be illegal or unenforceable, the remaining provisions of this agreement remain in full force.
Notice
Parties shall provide effective notice ("Notice") to each other via either of the following methods of delivery at the date and time on which the Notice is sent: Email
Amendment
The Parties agree that any amendments made to this Agreement must be in writing, where they must be signed by both Parties to this Agreement. - Accordingly, any amendments made by the Parties will be applied to this Agreement.
Data Storage
Local server storage will be provided for all footage taken for one year after the wedding. You will have the option to purchase permanent local storage for $425 a year after your wedding. All files will be backed up to Google Drive indefinitely as long as Google Drive continues to offer the unlimited storage plan. If Google Drive nullifies this plan, 30 days' notice will be given. Cloud files will be removed after the 30-day notice. There will be a service charge of $300 for reproducing any physical or digital copy of footage or materials after this contract is satisfied.
Digital Downloads
Vendor TLIC LLC will provide a link to Google Drive with all media captured from the agreement. Digital downloads and storage will be provided for all footage taken indefinitely provided the Google Drive indefinitely as long as Google Drive continues to offer the unlimited storage plan. If Google Drive nullifies this plan, 90 days' notice will be given.
Editing
If the final product is not to the client's liking, the contractor agrees to provide adjustments to the production to the client choosing for free a maximum of (1) times. The client has seven days past the delivery of the product to submit any re-edit requests. After the first re-edit or 7 days after delivery, an $80/hr fee will be assessed for each additional recreation of production past. The client may request as many changes to the content as they would like for an $80/hr fee pre-recreation of the production. A re-edit is defined as the accumulated editing changes made to the original edit or in the case of photo unlimited edits, would be any additional raw images that you would like edited.
Payment
Payment can be performed online, by credit/debit card or bank account, or by mail, by cash or check, to 54S Potomac Street Suite 301 Hagerstown Maryland 21740 addressed and written to Vendor TLIC LLC IN WITNESS WHEREOF, the Parties executed this Agreement at the time of the purchase agreement.
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@2025. All Rights Reserved to TLIC LLC.
TLIC captures your wedding's magic with beautiful photos and cinematic videos. We understand your love story and preserve every moment perfectly. Serving Maryland, Virginia, DC, Pennsylvania, and West Virginia, we're here to make your day unforgettable.